One of Business Mechanix better talents lie around the streamlining of business processes. We have a wealth of business knowledge to draw on from a range of sectors including manufacturing, professional services, local government and the education sector as well as small and medium business. Everyday our team is out and about working on solutions to either drive revenues, create efficiencies or cost reduction, provide more competitive advantage or to simply keep organisations compliant. Our wok with business process streamlining sees us often creating new processes where there were none in the past, or creating innovative technology solutions to address a real process standardization issue. We also find ourselves advising in the three key areas linked to business process re-engineering:- People, Process and Systems. Usually all three areas are impacted and we work with executive management to advise impact and the best way to re-engineering effective process change, based on our knowledge, IP and experience. Our technology work could not be done without solid understanding of business process and change management. If you want business processes looked at from the outside in, and solutions offered to enhance the way you work, Business Mechanix is able to help and we look forward to working alongside you to improve your business.
Our Experience
Business Mechanix has many examples of our work in Business Process re-Engineering. Some has been through disruptive technology projects (use technology to drive behaviour and process change) and others are more pure, where we have been called in to simplify and streamline how a specific business function is working. Our work has seen us do many projects in this area in the Tertiary Education Sector, Early Childhood Education, as well as local government, health sectors and manufacturing. Some of our examples of business process re-engineering include the following:-
- Taking a sail making company from the use of writing down customer orders and follow-ups on whiteboards to a fully automated customer service process and system integrated with email and calendar
- Streamlining of Enquiry and Student Recruitment processes for Te Whare Wānanga o Awanuiārangi including business process standardisation and implementation of an Enquiry Management solution
- Creation of a mobile device/ linked in style relationship management solution for Wintec Executive Management
- Creation of a new process to work together to manage risk and programme management for Te Whare Wānanga o Awanuiārangi
- Creation of a new process for customer service for AUT’s ARION solution division including recruitment of staff and changing/ creation of new positions
- Re-working of Student Labs for NZSE to work with a Cloud Service, rather than on physical desktops
- Implementation of new Sales and Marketing processes for Zeacom for global campaigning and mentoring team on adaption of these new processes
About Business Mechanix
Our range of experience and desire to help our customers move forward with innovative business process re-engineering, people change or fantastic technology services or simple advice, make Business Mechanix are a great choice for you next project or business process you need looked at. We can either make the most of what you already have or suggest new processes and strategies that will give you efficiency gains or meet your key objectives and give you a good return on investment. We can also integrate almost any system together and love getting our hands dirty with the sometimes daunting older or technologies you have in use. We may even surprise you to leverage more out of what you have existing through integration and technology, or if you’ve simply had enough- we can replace or supplement your processes for you and align this with systems replacement projects- creating a different method of process re-engineering. We look forward to discussing with you what you are trying to achieve and we’d be happy to help.
Business Mechanix Services
- Consulting
- Business Process Mapping and documentation of existing state
- Workshop facilitation to draw out issues and review current state
- Design of new processes in conjunction with your team
- Disruptive technology projects – use technology to drive cultural change/ process change
- Planning and Design Services for process change
- Change Management
- Project Management
- System replacement
- Temporary Management roles for new positions as a result of process change (caretaking)
- Recruitment of new roles in conjunction with business process re-engineering
- Quality Assurance for business processes you’d simply like us to check or review
- Technology solution delivery – nearly all types of technology services
- Training of your teams/ up skilling on new processes
- Resource Placements/ extra support for business process change projects
- Advisory and on-going support and advice for business processes you’d like to change or review